Support
Support Center
FitBalance360 keeps support contact clear before launch so users, store reviewers and partners can reach the right channel without guessing.
General support
Account access, onboarding, product help and launch support.
hello@fitbalance360.comBilling support
Subscription, checkout, renewal and premium access questions.
billing@fitbalance360.comPrivacy requests
Export, deletion, privacy and data rights requests.
privacy@fitbalance360.comSecurity contact
Sensitive security reports and coordinated disclosure.
security@fitbalance360.comResponse expectations
General, billing and privacy requests should receive a first response within 2 business days. Security reports should be acknowledged as quickly as possible and handled with a separate escalation path.